Privacy

What RooMeet keeps

Your account

Your email address and password (stored scrambled, never readable), so you can sign in.

Your profile

Your name, photo, a short text about you, how you like to live and what you are looking for. You choose what people can see, and whether guests can find your profile.

Private details

Matching details, the income you state and the kind of work you do. Other people never see them.

Your documents

Proof of income and ID you add for an application. Only you can open your files. Your team only sees whether a part is added, never the file.

Your team and homes

The teams you are in, the homes you save (only you see them), the homes on your shortlist, your choices and your applications.

Home alerts

The searches you save for new homes (or your team saves together), the homes they found and the ones you hid. A team alert checks each member's budget inside RooMeet and never shows it to the others. Homes RooMeet shows from other sites are only key facts and a link to the original ad: no photos, no description and nothing about the people who let them.

Requests and viewings

Requests to join a team, the notes that come with them, viewings, offers and moving in. What you tell RooMeet about a viewing is seen only by you and the RooMeet team, never by the team.

Messages

What you write to people you are connected with, to your team and in request conversations.

Notifications

Which updates you received and whether you opened them. A notification holds no text, only what it is about.

Notification emails

Which kinds of email you want, your time zone (so times in emails are yours), whether each email was sent (kept for 90 days), and whether emails to your address bounced or were marked as spam. An email about new messages says who wrote, never what they wrote.

Phone notifications

For each phone or browser where you turn them on: the address its notification service gave it, a key to encrypt messages for it, the kind of device (such as "iPhone") and when you turned it on. Also which kinds you want and whether nights stay quiet. A notification about a new message shows the start of that message. Removing a device, or logging out on it, deletes its details.

Safety

Blocks and reports you make, and the feedback you give about RooMeet.

Usage counts

When you create an account, start or finish sign-up, join a team, send a message, or start, write or send an application, RooMeet notes the step and the day under a random number that stands for you. Nothing else: no name, no message, no home. The RooMeet team only sees how many people did each step. Deleting your account deletes the link between you and that number.

Error reports

When a page or an action breaks, a report of what broke: the error, the page's address without anything after "?", your browser and device type, and the technical steps just before it. Email addresses, names, file names and what you type are left out, and the report is not tied to your account.

Why

RooMeet uses your details to run the service you signed up for: showing you people, teams and homes that fit, letting you talk to them, forming a team and preparing an application. That is the legal basis for most of what it keeps.

Your stated income and your documents are used only to prepare your own applications. RooMeet never sells your details, never shows you advertising based on them and never sends an application without you.

Who helps run RooMeet

RooMeet uses a few companies to store and serve what it keeps. They may only use your details to provide their service to RooMeet.

Supabase

The database, sign-in and file storage.

Vercel

Runs the website.

Resend

Sends RooMeet's emails. It receives your email address and the text of each email.

Sentry

Receives the error reports described above and keeps them for at most 90 days, so the RooMeet team can find and fix what broke.

Your device's notification service

Apple, Google, Mozilla or Microsoft, depending on your phone or browser, carries phone notifications to it. Each message is encrypted for your device, so the service can't read it.

An AI provider

Only when you ask RooMeet to read a home's listing or help draft text. Your documents, income and work are never sent.

Outside your country

Some of these companies are based outside the European Union. Where your details leave the EU, RooMeet relies on the safeguards the EU provides for this, such as its standard contract clauses.

How long

RooMeet keeps your details while you have an account. When you ask for your account to be deleted, your profile, documents and the rest of your details are deleted, except what the law requires to be kept for longer.

What you can ask for

You can ask to see the details RooMeet keeps about you, to correct them, to delete them, to get a copy you can take elsewhere, or to stop a use you object to. Much of this you can do yourself under You. For everything else, write to the contact below.

If you think RooMeet handles your details wrongly, you can also complain to the data protection authority in your country.

Cookies

RooMeet only uses the cookies that keep you signed in and remember a few choices on your device. There are no advertising or tracking cookies.

Who runs RooMeet

The name of who runs RooMeet and a contact address will be added here soon.